Support

One address. One human.

No ticket system, no chatbot maze. Mail this address and Eric answers it. Include the device you are on and what happened.

[email protected]
App questions

Something broken in Clanka: AI Token Speed Test or another Snail3D app. Say which app, which device, and what you saw.

Refunds

App Store purchases are refunded by Apple, and they are quick about it: reportaproblem.apple.com.